Would highly recommend Royal Palms Realty always there to help. They are organised, efficient and a pleasure to deal with.
Royal Palms Realty are extremely attentive and responsive to client's needs and concerns. We highly recommend Royal Palms Realty as a professional and dedicated team who you can rely on to go above and beyond to provide excellent customer service.
Toby and I are so pleased that Karin, Duncan and the team are the onsite managers for Royal Palms Village. With their friendly can do attitude nothing is too much bother. We like that as managers they want to create a real community feel for the village and have gone about creating this using the attributes of fairness, humour and attention to detail.
Karin and her team took over the management of my property after some significant challenges with previous managers. I have been absolutely delighted with their service; responses are timely; onsite presence hugely beneficial; interventions professional; and management proactive. Highly recommended.
Throughout my life as a renter I have dealt with many Property Managers. Royal Palms Realty would have to be the best by far. When initially looking for a rental, they took their time to show me properties which would suit mine and my families needs. We found exactly what we were looking for. Any issues with the property are dealt with professionally and within a reasonable time period. Their service goes above and beyond expectations. I cannot recommend them any more highly for both a renter and a property owner.
It is pleasure to have you as our managing agents of Royal Palms. We feel at home. The changes you have undertaken are of great value to this village, eg activities at leisure centre, main entrance notice board, and above all timely response when we have problems that need your attention. Thank you and keep the good work .
As an interstate investor - I rely on Karin and her team to give me accurate advice and update on market conditions and what’s best for my property. Royal Palms Realty are proactive in their communications with me and it’s great that they often bring ideas and solutions whenever an issue may arise. Having an on-site manager who walks past the property on a daily basis means issues can be resolved before they become problems and I get a level of service that you cannot get from a large real estate office.
One of the best choices we have made for our family was to call Royal Palms home. The onsite management always keeps the complex well groomed and are happy to help in any way they can... they have even come to the rescue when we locked ourselves out of our home. It's comforting knowing that our kids can play out the front safely and ride bikes on the road without the stress of traffic. We absolutely love it here and couldn't imagine raising our family in a better community.
I've been renting with Royal Palms Reality for 2 years and definitely made the right choice. The team are fast, efficient and friendly when it comes to dealing with any property management issues and have high level of professionalism that stands out. A Real Estate agent that makes it so easy. Thanks guys!